• Account Manager, Health

    US-NY-New York
    Position Type
    Full-Time Salary
  • Overview

    Daggerwing Health is seeking an Account Manager with a background in consumer healthcare marketing to join our team in New York!

    About the Job

    As a collaborative member of a high-profile account team, this person will be a day-to-day contact for all account activity, ranging from campaign development, print, digital, social, CRM and in-office tactics. Successful administration of creative and tactical projects within the highly structured and regulated environment of prescription drug marketing to consumers is required. This role is for a novel obesity product and requires someone experienced in multi-channel digital execution and CRM platforms. Background in primary care and over the counter medicines required. Consumer packaged goods, financial, beauty experience also welcome.

    The ideal candidate will be passionate about healthcare, dedicated to providing exceptional client service, and committed to contributing to a strong and positive team experience.

    This position will be based in New York and will require client related travel.

    Responsibilities Include:

    • Based on approved project scope and schedule, work with senior account members to ensure all client deliverables are met on time and on budget
    • Contribute to building and maintaining strong, positive client relationships
    • Support junior account staff assigned to the business
    • Contribute to maintaining a positive team experience
    • Coordinate with creative/medical editorial teams to ensure approved product messaging and brand/client style guidelines are applied across all communications
    • Coordinate and participate in strategic and creative presentations
    • Responsible for status reports, meeting notes, contact reports, competitive monitoring documents and other client deliverables; ensure they are at the required agency level for quality and meet client standards
    • Responsible for working with finance partner to keep financials up-to-date, monitoring OOPs and change orders
    • Learn and master all proprietary agency and client systems, workflows, and processes related to day-to-day account management
    • Help manage completion of tactical plan documents/templates
    • Demonstrate proactive thinking by anticipating account needs
    • Gain working knowledge of assigned disease state categories
    • Gain category and brand knowledge through participation in client and research meetings
    • Maintain on-going competitive monitoring and ensure client and partners are kept up-to-date on competitive landscape
    • Collaborate with multi-agency team members to support client and brand
    • Coordinate with media agency and client production teams to ensure agency creative output is prepped appropriately for production/execution
    • Support business development efforts as needed



    • Bachelor degree from an accredited 4-year college/ university (psychology or advertising degree preferred)
    • 3+ years healthcare consumer experience with direct client contact
    • Strong consumer digital, multi-channel background required
    • Experience working with highly regulated pharmaceutical brands/categories, preferably in primary care categories like obesity and diabetes preferred
    • Launch experience for at least one major pharmaceutical product, including OPDP submissions, preferred but not required
    • Previous training and experience working with the systems/processes associated with regulatory/med/legal approval for pharma clients, preferred but not required
    • Proven ability to manage schedules and juggle priorities, all with a focus on meeting key deadlines within client budgets
    • Strong interpersonal, written communications and presentation skills
    • Direct client contact and experience working with external partners is required
    • Exceptional attention to detail and organizational skills
    • Ability to multi-task in a collaborative environment
    • Comprehensive, and systematic thinker
    • Display an interest in and enthusiasm for the position, company, and industry

    About Daggerwing

    Daggerwing Health, a member of Omnicom Group, is a healthcare consumer marketing and advertising agency that is focused on improving health outcomes for patients. Since 2004, Daggerwing Health has helped clients in pharma, advocacy, hospital systems, device and payer categories to create and launch healthcare brands, drive multi-channel lead generation and acquisition, and implement innovative programs that helps patients take more responsibility for adhering to treatment and improving their health.

    For more information, visit: www.daggerwinghealth.com


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