• Managing Consultant

    Change Management
    Position Type
    Full-Time Salary
  • Overview

    Our Daggerwing Group Toronto office is seeking a Managing Consultant! 

    About the Job

    Who are we?

    Daggerwing Group is Omnicom’s Global Change Consultancy – today operating in seven offices across North America, EMEA and APAC. Our team of consultants are passionate practitioners of change. We are people with a variety of backgrounds in business strategy, organizational behavior, human psychology, corporate communications and HR. We believe that the pace of change will never be slower than it is today. And we believe that a company’s growth is tied to the speed of customer and employee behaviour change. That’s why Daggerwing Group focuses on helping companies accelerate growth by changing customer and employee behaviour, fast. Daggerwing Group helps clients change in four ways:

    1. Better deliver on the brand promise to customers
    2. Activate corporate culture to improve business results
    3. Realign the organization to be agile in the face of change
    4. Engage and equip employees to deliver customer value

    We have a small, dynamic and youthful team in our Toronto office specifically focused on helping senior-level executives accelerate growth through C-suite alignment, customer journey mapping, organizational design and marketing transformation. Within our holistic framework, we guide our clients to help them make strategic decisions primarily in the area of marketing and sales, while also extending to other core areas of their business (e.g. organizational structure, culture and processes). We identify root causes, facilitate decision-making, create tactical plans, improve processes and recommend how results can be measured. Our experience spans a variety of industries and has included clients such as Samsung, Mercedes-Benz, 3M, HP, Johnson & Johnson, and P&G.


    Opportunity & Responsibilities


    You will be a part of a multi-disciplined consulting team working on a variety of clients and initiatives. As a Managing Consultant, you will be the key strategist and client lead/co-lead on projects assigned to you. You will have responsibility over managing your project(s) end-to-end and leading Project Teams comprised of Consultants and/or Senior Consultants to deliver against client needs/deliverables. Daggerwing Group is a horizontal organization – everyone plays an active role in meeting client needs regardless of the task, which means at times you may be driving all elements of a project. Finally, you will be required to act as a supervisor, mentor and coach, guiding and supporting the progression of junior team members and contributing to the company culture. This position can quickly lead to fast progression/heightened leadership opportunities within the company.

    We pay mindful attention to our unique culture and the experiences of our people.  We ensure all our team members are a great fit and it’s essential that candidate area aligned to the Daggerwing Way and our core values:

    • Fuel connections: be real, be fun, grow
    • Raise the bar: be curios, be brilliant, inspire
    • Make it happen: be bold, be brave, lead

    The summary of responsibilities outlined below is representative of an individual with the highest level of experience and qualifications. The defined responsibilities for this role are to an extent flexible and may be adjusted to better align with the successful candidate’s level of experience and qualifications.

    Strategy and Action Plan Development

    • Lead and manage projects from concept to implementation, including the development of proposals, deliverables, discussion documents and brainstorming sessions, with little oversight from Senior Management 
    • Be able to articulate client/project strategy and Daggerwing Group capabilities in written and presentation formats
    • Distill complex information into key themes, ideas and actions, recognizing nuances and incorporating client/industry insights
    • Confidently lead/conduct client stakeholder interviews and meetings during audit/discovery process

    Client Engagement

    • Build and own strong client relationships, acting as a key client contact and strategic advisor to clients for assigned project(s)

    • Manage/facilitate required communications between the client and the Daggerwing Project Team including communication of project updates, deliverables and key strategies/communications to client(s)


    • Plan, lead and participate in client meetings and facilitated workshops relating to assigned project(s)

    Project Management and Delivery

    • Lead Project Team(s) on one or more client projects, providing oversight and exhibiting complex project planning skills

    • Outline the project plan, in collaboration with the Project Team, identifying required tasks, interdependencies, resource constraints, red flags, timelines and work back schedules, and share with Senior Management for approval

    • Delegate day-to-day project management tasks/activities to Project Team and provide guidance and support on a continuous basis while managing and tracking project budgets and staffing resources

    Business Growth and Development

    • Actively participate in business development opportunities, at times taking a leading role in the proposal and pitching process

    • Seek new opportunities for growing/expanding work with existing clients


    • Effectively network internally and externally and attend key industry events in local markets to identify and establish relationships that can lead to new business

    Analysis & Content Development

    • Identify and manage internal and client facing research and analysis needs to support client deliverables/projects/proposals


    • Review (and provide guidance to Project Team on reviewing) client research to extract key findings and derive insights based on data, provide analysis and summarize insights into actionable recommendations/decisions


    • Leverage storytelling techniques in order to convey complicated messages and facts to clients in a simple, easy-to-digest manner

    Team Management, Leadership and Support

    • Manage performance of team at a Project and individual level and drive accountability for self and others
    • Take a leadership role in local office and company events/strategic initiatives as well as culture building initiatives
    • Actively manage junior staff growth, seeking new opportunities, providing in-the-moment coaching, providing feedback/input and conducting performance reviews to propel their development



    • Undergraduate degree in business or MBA
    • 6-8 years of experience in consulting and/or marketing/brand planning and strategy; customer/category insights; business development; sales
    • Career interest in consulting
    • Strong leadership skills and has led a team of 2-3 individuals that directly/indirectly report to them
    • Strong written and verbal communication and storytelling skills
    • Effective relationship management
    • Creative problem solving and conceptual thinking skills that can be applied tactically to deliverables or conceptual to strategies and frameworks
    • Strong analytical skills and is detailed oriented
    • Project management skills – is able to effectively manage their time and prioritize multiple and sometimes competing tasks
    • New business development is an asset
    • Comfortable with traveling internationally and has a valid passport

    Who you are

    • Thrives under pressure and in non-structured and sometimes ambiguous environments
    • Has a positive attitude, a desire to continuously learn, and is open to constructive feedback
    • Strong work ethic, dedicated and self-motivated
    • Prefers a collaborative team work environment, is able to manage others, and is comfortable ‘managing up’
    • Interested in client and account management


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