The Account Manager is responsible for supporting projects and initiatives that aim to facilitate change across the organization. These changes can be related to the organization, such as policies or structural changes, or specifically for employee behavioral change.
The role will utilise a network of agencies which will provide specialist change, culture and communications skills. Supported principally by a London-based team, the Account Manager will provide advice and support to the client, managing client stakeholders proactively to ensure needs are met.
The individual is expected to provide professional input and perspective to ensure that change initiatives are communicated and executed in a way that resonates with stakeholders and has a genuine impact.
The Account Manager will be responsible for on-site client liaison and stakeholder management, project management, strategic planning, and project execution. They will also be responsible for managing on-site and remote agency teams to ensure that the requisite services are delivered on time and meet required quality standards.
Skills & Experience:
The selected candidate should have 8-10 years’ experience of project management with significant experience of implementing culture and change management.